B2B Marketing Blog

If your company’s marketing strategy appears to be taking on some water, perhaps it is time to set sail on a new course?

Since marketing plays such a key role in the direction of many companies, take the time to review your company’s efforts and if they are being directed squarely where they should be.

Reviewing Your Marketing Needs

As you review your company’s marketing needs, analyze where your return on investment (ROI) could be improved, where money may be disappearing to and where you see your company’s finances down the road.

Among the specific areas to zero in on are:

• Numbers review – It is important to review the company financials to determine if change is necessary.
• Marketing efforts – Where are your marketing dollars going? Have you changed anything significantly in the last six months or years? If so, what were the end results?
• Get an outsider’s opinion – While it is easy to judge things from your end, have an outsider look at your marketing efforts. They can give an unbiased viewpoint as to what may be working, what isn’t likely to work and where the dollars should be going;
• Do an industry review – See what others are doing with their marketing efforts. Are they putting the pedal to the metal or are they pulling back? While you don’t necessarily want to emulate what the competition is doing, it doesn’t hurt to review their efforts.
• Customer feedback – Most importantly, get feedback from the clients you are marketing to. Find out what they like and don’t like. If they feel something isn’t working but you aren’t aware of that, how will you fix it?

While you don’t want to be changing your marketing efforts every month, tweaking here and there is by all means a good thing to consider.

If you decide that a change to your marketing game plan is in order, be sure you can answer the question as to why this is in the first place.  At the end of the day, companies need to determine and understand the ongoing cost of promoting and advertising their brand to their customer base and the potential prospects.

Dave Thomas is an expert writer on items like copier machines and is based in San Diego, California. He writes extensively for an online resource, providing expert advice on digital copiers for small business owners and entrepreneurs at Resource Nation.

Many companies are starting to question whether or not their traditional means of marketing are as effective as they once were. For example, at one time, taking out an advertisement in an industry journal was a great way to get your company noticed. However, if your competition was also doing this, were you really getting noticed, or just getting lost among the clutter?

Many of those same companies who have been questioning their current marketing strategies have moved towards an online marketing strategy simply because they are able to regain their competitive advantage. Remember, the most successful businesses are the ones who have embraced innovation.

It’s also understandable that many businesses do not know a lot about online marketing or even where to start when implementing a new strategy. The following are three steps that will help you on your way to marketing your business online in order to see your business flourish and prosper into the future.

1. Search Engine Optimization and Marketing:

Search engine optimization is a garden that must be tended to and cared for. The first step is planting the seeds, or in this case the keywords. For example, you can research targeted keywords that you feel people will be searching for to find your products and services and build them into your website so that Google can index them. Along with that and other “seeds” you should plant, you must maintain and water your SEO garden. It is very important to remember than you cannot simply set and forget your SEO. You must keep up on whether or not you are getting your desired results. SEO is an effort that, with the right amount of time and care, can produce a positive outcome.

The second element is search engine marketing, which are ads that are set up and only paid for if they are clicked. This is called pay per click advertising.

2. A website that looks and acts professionally:

Would you hire someone who didn’t look or act professionally? If you did, would you expect professional results? Probably not, right? The same goes for your website. Many businesses view their website as an online brochure and those same people do not get much return on their website investment. The key is to have a website that converts visitors into prospects for your business developers to follow up on. This in effect is a website that makes you money.

3. A Marketing Automation System:

Wouldn’t it be handy if you knew which companies were interested in your goods and services before they even told you? Well this is actually possible. By implementing a marketing automation system, you will not only know who is coming to your site, they will be lead scored, and inform you of their current engagement level. Further to this, for those who are not yet ready to buy, you can also set up email nurture campaigns to continuously remind them of your offers so that they will think of you when they are ready to buy.

Author: Jon Edgar is an Account Specialist at ActiveConversion

Marketing used to be only for the bigger companies. They were the only ones who could afford major marketing campaigns on buses, signs and in news print. These days, SMBs are getting a huge boost in everything. Even in the B2B market, SMBs are able to compete with the larger businesses. It all has to do with the ability to market their company online. The biggest key to the marketing online is the ability to properly use a few key marketing techniques. This way, they get the attention that they need as well as the revenue that they deserve.

There are three main components any business will need if it is to have any hopes of being able to get the kind of B2B business it is looking for. They need to be able to have a website which takes advantage of everything that SEO has to offer. It is necessary to have a working knowledge of the social media sites to use them correctly. It is also necessary to be able to market through means like email. If you have mastered these concepts, you will be assured of having a great business with a lot of success.

Using SEO for Marketing

Of all of the different online marketing techniques, one of the most important is the ability to draw people to your website without having to pay any money at all. By using SEO material, it is possible to make sure that those searching for the things you have to offer will be able to find your website. They will learn about your company through the kind of content that you have available so that they can see how your company will benefit theirs.

Using Social Media for Marketing

Purchasing managers spend just as much time online through social media sites as anyone else. They want to find out about the businesses that they are buying from before making a purchase. Make sure that all of the content which is on your social media site will properly represent your company to any possible clients. This way you will be able to build a loyal following of people who will receive every piece of marketing that you attach to Facebook posts as well as the posts that make to your Twitter account.

Using Email for Marketing

Email is still something which is checked every day by individuals and businesses alike. It is possible to gain the attention that your company needs by sending out different emails. This way you will be able to market everything from a digital security system to the services and products other businesses might want to purchase. Gathering email addresses is possible through your social media pages as well as through your website. Using them will help you to get the word out about the latest that your company has to offer.

Author: Matt Kraustrunk, Resource Nation.

Resource Nation provides free tools, tips, and purchasing advice for business owners and entrepreneurs in over 100 business categories ranging from phone systems to credit card processing. Whether it’s connecting businesses with local and national pre-screened vendors, or offering easy service comparisons on a VoIP service, Resource Nation empowers business decision makers by providing the information they need to make smart choices.

SEO, Content, Social Media

Search Engine Optimization (SEO), social media and content are collectively the three most important components of inbound marketing. For this webinar, we’re calling them “The Three Musketeers of Inbound Marketing”. Between them, they are capable of winning you the best qualified leads in this modern marketing battle of quality lead generation from various online medium.

View this live Webinar which took place on Tuesday, April 19, 2011 at 12:00PM MDT.

Inbound marketing “pulls” potential buyers towards your business and your products. In today’s shifting marketing paradigm, where your potential buyers research and dissect all the available options before they contact you, there is also a need for a strong inbound marketing capability. After all, you should be among the few that your potential buyers read and investigate about. Inbound marketing is executed with strategies such as: search engine optimization (SEO), relevant and compelling content, and social media.

In this webinar, Jim, our inbound marketing specialist will walk you through some tested and proven inbound marketing strategies that will enable you to know:

• How SEO can help you get found on the internet?
• How social media, marketing content and blogging can contribute towards a more informed inbound lead generation strategy?
• How marketing automation generates leads from various sources, and how it can help you make intelligent decisions?

Business blogging is regarded as the domain of experts, experts willing to spend lots of time each day telling the world about an industry or a sector.  We’ll call this “hard blogging”.  The benefits of hard blogging are many, but the time commitment of hard blogging is usually a huge deterrent so most SMBs balk at it because they feel that a) they don’t have the time to think up analysis or insight that anyone would read, and b) there’s nothing to blog about my business that my customers would be interested in reading (e.g. after I buy a granite countertop for my kitchen, I’m probably not interested in following the granite countertop industry).

An alternate form of blogging that brings it’s own basket of  benefits is what I’ll call “soft blogging”; not blogging analysis but rather easier, once a week, announcement-like content.  Here are five examples:

1. Customer testimonials; getting testimonials from happy customers is an obvious best practice, and when you do, a blog is the perfect venue for maximizing the return on that testimonial.  Include a small description of the service or product rendered to get the testimonial.
2. Portfolio of projects; this is for companies with fewer clients but bigger projects – this is a case study in effect.  Nothing makes you real like a list of real projects you’ve completed, far more so than all the “motherhood” statements on your website.
3. News and Press releases; all companies should put out press releases, submitted to an online wire service like PR web, once a quarter. They are like little golden micro-sites devoted to your company that deliver visitors for years.  Examples of what to put in them include a new management hire, a major client landed or project completed, a new service you now offer, or a new product line you’ve begun carrying (here’s a bigger list).  Publish to your blog as well.
4. Job postings; hiring people says your company is growing and the job description is a wonderful grab bag of what your company does well.  Blogging a job posting is one of the only ways a small business can attract attention to a job posting on its own without relying on a 3rd party website.  Once you hire someone, change the post to a hire announcement and re-publish.
5. Marketing and Sales collateral; you have brochures, and you have digital versions of them. Do a paragraph summary of what they contain and post them online.  Instead of emailing a PDF to a prospect, your sales person can now email them a link to where it resides on your web page, and if they do come to investigate it, they may partake more of your messaging on your website/blog.

A key element of this strategy is that the blog must be sub-domained to your website; the search engines will then see it as part of your website.  This is a bit technical, but here’s a company that will do it for you.  This approach is search engine ‘gold’.  You are adding new content to your website on an ongoing basis (I’d suggest once a week) and you are educating search engines (i.e. Google) about what you do.

In some ways for many companies “soft blogging” is more beneficial than “hard blogging”. Testimonials and /or a portfolio of projects is often a more powerful aid in getting new business than stating your opinion on topics many of your prospects will likely not have the time or inclination to read.  Getting new business is the acid test after all; will this activity bring you more business?  The answer is yes.  This approach will bring more visitors to your website, and you will convince more of them you are a real company that has happy customers.  More visitors will identify themselves and ask questions and request quotes.  Go “soft blogging”!

The days when all you needed for online marketing was a nice website have long passed.  In order to be effectively represented online, you’ll need effective campaigns on several critical platforms.  The platforms vary depending on the type of business you are in, but for those of you still finding your footing; here is a short checklist of platforms you should consider.

Stable Content

• Website: Since its 2010, you should have professional website.  If you don’t have one, get on it.
• Bonus Points Wikipedia Entry: Businesses haven’t fully embraced Wikipedia but it is the authority for information reference.  Having a Wikipedia entry will become increasingly important for online credibility and exposure.

Regularly Updated Content

• Blog: A critical platform for establishing credibility with the online community and search engines.  If your organization doesn’t have a blog, you are missing out on establishing yourself as an online authority in your industry.
• Bonus Points Periodical Press Releases: Press Releases still have their place online, particularly when pushed out with a service like PRWeb.com.  It can do more than just a blog posting or website update as it pushes to many channels, allowing for more exposure and credibility.

Social Networking

• Twitter/Facebook Fan Page: Twitter and Facebook are the kings of social networking and an increasingly important platform to promote dialog between companies and the online community.
• Bonus Points LinkedIn/Foursquare: LinkedIn and Foursquare aren’t for everyone, but depending on the kind of business you do, these maybe valuable platforms to reach potential customers.

Video Media

• YouTube: YouTube continues to be a predominately an entertainment focused community, but its reach is undeniable.  If you have how-to videos, or a business presentation, they are good candidates for YouTube.
• Bonus Points Webinar: Webinars are a great way to interact with customers and the community.  Webinars add great value for any customer base.

Search Engine Marketing

• Google AdWords: This isn’t a must but for those of you who are just starting out, or struggling in competitive markets, pay-per-click campaigns with Google can get you that exposure when you need it.
• Bonus Points Pay-per-click on Facebook/LinkedIn/Yahoo/Bing: Although Google is the most recognized player; pretty much every major platform (Facebook, LinkedIn, Yahoo, Bing, etc) has a similar version of the pay-per-click program.  They may present a less competitive and more targeted environment to push marketing efforts.

Depending on your business and goals, the platforms mentioned may not be critical.  Also keep in mind that just because you are represented on these platforms doesn’t necessarily mean you are being represented well on each platform.  However, how to assess your effectiveness on the various online platforms is the topic for another post.

Do you have other platforms that are critical to your business’s online marketing strategy that you feel should be on this list?  Please share it with us in the comments.

If trade shows are an important part of your marketing strategy then you understand that they are one of the best ways to do both lead generation and face-to-face networking with a large group of qualified prospects. After a trade show, companies struggle with following up on a long list of inquiries with attendees, most of whom are not sales ready, and get neglected by the sales team who focus on ‘hotter’ leads.

Yves Matson, Senior Account Executive at ActiveConversion, & Nancy Nardin, President at Smart Selling Tools shared some strategies and tactics around increasing trade show ROI.

Attendees learned how equipping their company with simple and easy to use marketing automation software drives several benefits that increase trade show ROI:

Other topics covered were:

• Who is visiting your website right after a trade show
  - if you are “top of mind” enough for them to investigate you after a trade show, they are your best prospects!
• How to automate an email nurture campaign after a trade show
  - instead of having sales follow up with the entire list, have them focus on those that show engagement, even if that engagement is months later
• Track the effectiveness of various trade shows and compare the return on investment against each other

Download the recorded webinar from: http://www.activeconversion.com/webinar/webinar-june-2010-access.html

Download the presentation from: http://www.slideshare.net/activeconv/activeconversion-increasing-trade-show-roi

Your website’s online exposure is a key component of business life, just like getting healthy and into shape is a vital component of our own personal lives. However, most people never  ‘get into shape’. Many people buy gimmicky workout machines or slim fast drugs only to be tricked out of time and money. Many get confused, frustrated, or give up.

The Online Marketing Athlete
Online marketing is very similar to personal health and fitness, so don’t be tricked by thrills and gimmicks. Think of building and maintaining online exposure like training to become a competitive athlete. It takes planning, time, diligence, and the right combination of exercises.

Get Healthy
Most websites are not fit or robust enough for the internet search environment; many have problems they don’t even know about. Most websites aren’t very healthy, even if they look ‘good’. Fortunately, that means with the right ‘diet and exercise’ of a good online marketing solution, you’ll be ahead of the pack just by improving the health of your website.

Get Fit
Sometimes, just a clean bill of health isn’t enough. If you are in a very competitive environment or are playing in the big leagues, you’ll need to have an online marketing solution to match. You will need a highly regimented solution that is high impact and intensive.

Use a Trainer
Just spending more time or money on your website does not mean you are reaching your goals. The advice and on-going coaching from a good online marketing specialist is an essential guide for success. Lastly and most importantly, you don’t have to do it on your own. A good agency can do most of the heavily lifting to keep your online marketing in tip-top shape. And just like a trainer, it doesn’t require much of their time, and therefore it won’t cost you much.

Especially Important in SEO
This advice can be generalized to most streams of online marketing, but this is particularly important when assessing search engine optimization (SEO) efforts. The process of SEO is a credible and important part of any online marketing effort, however, be aware that SEO is becoming a growing buzz term associated with quick success schemes and effortless automated programs and software which search engines detest. Don’t be fooled.

Conclusion
Employing a physical fitness mentality and approach for online marketing will keep efforts focused, committed, and working in the right direction. It may be hard at the beginning but it won’t be long until you’ll see results. And even easier to keep that way!

The 2010 mediaFresh awards hosted by Digital Alberta are dedicated to the recognition of those Alberta Digital Media Professionals and Post-Secondary students who have created outstanding project and programs between September 2008 and November 2009.

Category: Best Entrepreneur Award for creative/business/technology entries will be judged on

• 40% Marketing Strategy
• 30% Commercial viability
• 30% Uniqueness of technology

Winning entries will be featured in a full color catalogue that will be published and distributed following the awards ceremony. Each winner will receive a complimentary copy of the catalogue for their portfolio. Additional copies of the mediaFresh 2010 will be distributed to promote digital media production in Alberta and around the world.

Fred Yee, CEO of Foundpages/ActiveConversion, is one of the nominees. We think Fred and the product / services fit the ranking criteria very well.

Marketers are shifting to digital for a variety of reasons, chief among them are the results.  While social media gets all the hype, it’s two tried and true workhorses, email and search marketing, that come out on top of effectiveness.  From a post over at Marketing Profs:

Most marketing executives cite email or search marketing as their company’s top-performing advertising channel in 2009—39.4% and 23.6%, respectively—and over nine in ten (93.6%) say they plan to increase their budget allocation to digital marketing in the next five years, according to the Fourth Annual Marketing and Media Survey from Datran Media.

Just 9.4% of marketers cited offline channels as their most effective response channel last year. Another 4.7% cited social media, while mobile marketing, still in its early stages, was cited by 0.8% of marketers.

Crucially I’d argue that all these pieces need to work together.  Search so they find you, content to convert them, email to nurture them.